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Workplace Coordinator (Tokyo)

Location: Tokyo Studio

Department: Operations

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Moon’s Operations team is looking for a Workplace Coordinator to join our team based in Tokyo.

We are the “smooth operators and the cultural gardeners” of Moon, making sure everything and everyone is working in their optimal work environment in order to allow ideas to flow freely. Operations looks after physical and digital logistics for MoonMates, from stocking supplies to asset tracking to coordinating studio maintenance needs like cleaning, facilities inspections, and repairs.

The right candidate is a sociable, self-starting individual who loves working with creative teams to create atmosphere and team spirit. As a Workplace Coordinator you will be part of the team responsible specifically for supporting daily logistical activities in Tokyo.

The Workplace Coordinator should be inclined to pitch in with whatever is needed at the moment – channelling hospitality and organizational sensibilities and has a knack for relating to all kinds of people. We expect this person to have a “no task too big, no task too small” attitude with a natural inclination to get their hands dirty.

What You’ll Do at Moon 

Moon Tokyo is a fun, inspiring space and it takes work to keep it that way! You will ensure that studio provisions - everything from batteries and paper towel to coffee and tools for the Maker Space - are stocked and refreshed. You will be the point of contact for studio deliveries and vendors including cleaners and maintenance personnel.  You’ll be the eyes and ears of the Tokyo based MoonMates, capturing their comments and insights on the usability of the space, and proposing improvement projects. You will help manage building access, and any other tasks to ensure the office runs smoothly. 

Moon Tokyo hosts a variety of visitors, internal and public events, as well as international cross functional meetings. You will work across teams to support event coordinators, hosts, and any other team needs. In collaboration with your global operations team, you will use your innovative spirit to help create a simple, supportive, and streamlined structure for all of Moon Tokyo.

The Must-Haves 

  • A bachelor’s degree or equivalent working experience
  • 2+ years of relevant experience
  • The ability to be onsite in our Tokyo studio 5 days per week
  • Operations experience, preferably in a startup environment
  • Ability to take ownership of tasks and be a self-starter in a fast paced and sometimes ambiguous environment
  • Comfortable with verbal and written communication in English
  • Strong collaboration and interpersonal skills
  • A human-centered and creative spirit

The Nice-to-Haves 

  • Experience working in a fast-paced startup environment with changing priorities
  • Experience with managing vendor relationships
  • Experience in working in multicultural teams
  • Comfort and familiarity with using cloud-based SaaS tools

Sounds Fun, Right?

If you identify with Moon's values and would like to contribute to our work, please submit your resume and optionally, a cover letter.


Moon Creative Lab is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

Who We Are 

Moon Creative Lab is a human-centered venture studio that powers the creation of new businesses. Moon’s mission is to help Mitsui & Co, one of Japan’s largest organizations, in its pursuit to become a more future-forward, entrepreneurial company. We work to unlock the creativity of Mitsui’s 45,000 strong global workforce to build innovative businesses that will have an exponential impact on the world. We do this by bringing together the best talent in design, engineering, product and more to create bold new ventures from zero to launch. 

Moon transforms ideas into bold new ventures and provides the resources and expertise to light the way to a more creative future.  We are human-centered in our approach and hands-on in our delivery. Our team of talented designers, engineers, product leaders and marketers help our idea owners connect with real users to create prototypes and MVPs and bring them to market quickly. At Moon, you will:

  • Address real human needs that have far-reaching social impact
  • Work across disciplines, across industries, and across cultures 
  • Start with people and leverage the beauty and messiness of human-centered design

Moon is looking for people who are passionate about unlocking the innate creativity of others while designing impactful businesses. Come join us!