Privacy Policy
We have been notified that there have been numerous cases of fraudulent/scam emails and text messages sent to internal and related parties, impersonating the names of Moon Creative Lab employees. If you receive any suspicious emails or text messages, please do not reply directly to the message, open any attached files, or click on any included URLs. Confirm the legitimacy of the messages in a different way, including but not limited to the following means;
- Please check the email address of the sender to confirm that the email domain matches our company’s email domain @mooncreativelab.com. It is important to note that “spoofed emails” may contain our email address in the title of the email, etc., so please be careful not to make quick judgments based solely on the body of the email.
- If you receive a text message, please verify the authenticity of the employee by separate means. We will never ask you for your credit card number, bank details or other personal information by text message.
- If you have previous interactions with Moon Creative Lab and its employees, please reach out to them directly to confirm the content of the message, even if the message was received from a different employee. If you have no prior contact with us, please contact us at privacy@mooncreativelab.com.
MOON CREATIVE LAB PRIVACY POLICY
Moon Creative Lab, Inc. (“Moon,” “we,” or “us”) wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through our website, located at www.mooncreativelab.com (the “Website”).
If you are a California resident, please see our California Consumer Privacy Act Notice, located here, for details on how we handle the Personal Information of California residents and how to exercise your rights under the California Consumer Privacy Act.
If you are a California resident who is applying for a job with us, please see our California Applicant Privacy Notice, located here, for details on how we handle the processing of information that can reasonably be linked with you and that we collect, use, and disclose when you apply for a job with us.
PERSONAL INFORMATION
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual.
Collection of Personal Information
The Website may collect Personal Information, including:
- Name
- Email address
- IP address (we may also derive your approximate location from your IP address)
Use of Personal Information
We and our service providers may use Personal Information for the following purposes:
- Providing the functionality of the Website and fulfilling your requests.
- To provide the Website’s functionality to you and respond to your inquiries and fulfill your requests.
- To send administrative information to you, such as changes to our terms, conditions, and policies.
- Providing you with our newsletter and/or other marketing materials and facilitating social sharing.
- To send you marketing related emails, with information about our services, new products and other news about our company.
- To facilitate social sharing functionality that you choose to use.
- Analyzing Personal Information for business reporting and providing personalized services.
- To analyze or predict our users’ preferences in order to prepare aggregated trend reports on how our digital content is used, so we can improve our Website.
- To better understand your interests and preferences, so that we can personalize our interactions with you and provide you with information or offers tailored to your interests.
- To better understand your preferences so that we can deliver content via our Website that we believe will be relevant and interesting to you.
- Aggregating and/or anonymizing Personal Information.
- We may aggregate and/or anonymize Personal Information so that it will no longer be considered Personal Information. We may do so to generate other data for our use, which we may use and disclose for any purpose, as it no longer identifies you or any other individual.
- Accomplishing our business purposes.
- For data analysis, for example, to improve the efficiency of our Website;
- For audits, to verify that our internal processes function as intended and to address legal, regulatory, or contractual requirements;
- For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
- For developing new products and services and operating and expanding our business activities;
- For enhancing, improving, repairing, maintaining, or modifying our current products and services, as well as undertaking quality and safety assurance measures;
- For identifying usage trends, for example, understanding which parts of our Website are of most interest to users; and
- For determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users.
Disclosure of Personal Information
We may disclose Personal Information:
· To our affiliates for the purposes described in this Privacy Policy.
· To our third party service providers, to facilitate services they provide to us.
- These may include providers of services such as website hosting, data analysis, payment processing, order fulfilment, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services.
Other Uses and Disclosures
We also may use and disclose your Personal Information as necessary or appropriate, in particular when we have a legal obligation or legitimate interest to do so:
· To comply with applicable law and regulations.
· To cooperate with public and government authorities, including law enforcement.
- To respond to a request or to provide information we believe is necessary or appropriate.
· For other legal reasons.
- To enforce our terms and conditions; and
- To protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.
· In connection with a sale or business transaction.
- We have a legitimate interest in disclosing or transferring your Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
OTHER INFORMATION AND USE OF GOOGLE ANALYTICS
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. The Website may collect Other Information such as:
- Browser and device information
- Information collected through cookies, pixel tags and other technologies
- Demographic information and other information provided by you that does not reveal your specific identity
- Information that has been aggregated in a manner such that it no longer reveals your specific identity
Collection of Other Information
We and our service providers may collect Other Information in a variety of ways, including:
· Your browser or device.
- Certain information may be collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Website you are using. We may use this information to ensure that the Website functions properly.
· Cookies.
- Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Website, pages visited, language preferences, and other traffic data. We and our service providers may collect and use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience. We also may gather statistical information about use of the Website in order to continually improve its design and functionality, understand how it is used, and assist us with resolving questions regarding it. We do not currently respond to browser do-not-track signals. If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting a particular cookie (or cookies) from a particular website. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Website.
Uses and Disclosures of Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, we may use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Policy. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.
Use of Google Analytics
In order to improve our services, we automatically collect information such as Internet domain names, IP addresses, and browsing of this website. We also use Google Analytics provided by Google, Inc. Google Analytics uses cookies* to collect information about your behavior, as well as your demographic data such as age, gender, interests, etc., obtained from Google's advertising network and other sources. Information collected by Google Analytics is controlled by Google in accordance with its Terms of Use and Privacy Policy set forth below.
For details on how Google Analytics collects and processes data, please review "How Google uses information from sites or apps that use our services".
How Google uses information from sites or apps that use our services
You can disable Google Analytics through the "Google Analytics Opt-Out Add-on" provided by Google.
Google Analytics Opt-Out Add-on
You can set your browser to disable the cookie function, but you may not be able to use some of our services if you do so.
*A cookie is a mechanism that temporarily records data on your computer through your browser when you visit a website. Cookies record information about your device and the number of times you have visited the site, and are used to identify you as a visitor to the site.
SECURITY
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
THIRD PARTY SERVICES
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Website links. The inclusion of a link on the Website does not imply endorsement of the linked site or service by us or by our affiliates.
USE OF WEBSITE BY MINORS
The Website is not directed to individuals under the age of thirteen (13), and we do not knowingly collect Personal Information from individuals under 13.
UPDATES TO THIS PRIVACY POLICY
The “LAST UPDATED” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Website.
CONTACTING US
If you have any questions about this Privacy Policy, please contact us at privacy@mooncreativelab.com or:
Moon Creative Lab, Inc.
660 High Street, Palo Alto, CA 94301
Attention: Chief Privacy Officer
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.