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<figure class="media"><oembed url="https://vimeo.com/1052170837?share=copy"></oembed></figure>While a wide range of research methods exist, interviews are often favored for their speed and ease of execution, especially when resources are limited. However, is the information gathered through interviews truly sufficient?<a href="https://www.mooncreativelab.com/stories/field-research1">In the previous article</a>, we explored the fundamentals of research and highlighted the significance of field research. This article delves deeper into field research—despite being time-consuming and labor-intensive, it plays a crucial role in uncovering valuable insights. We will illustrate its importance with real-world examples from Moon Creative Lab’s venture, MariMari. &nbsp;Table of Contents<ol><li>Marimari Project Overview</li><li>Why Field Research?</li><li>Research Planning</li><li>Research Practices and Findings</li></ol>&nbsp;<h3>1.Marimari Project Overview</h3>Marimari is a project by Mitsui Indonesia that aims to solve Jakarta's waste management problem.In Indonesia, rapid population growth and urbanization have led to a surge in waste generation. However, essential waste management infrastructure—such as proper separation and collection systems, incineration facilities, and landfill sites—remains insufficient, raising concerns about environmental pollution and public health risks.Moreover, public garbage collection services are unavailable, leaving most residents to contract with private waste collection companies and pay a monthly fee. Many residents express frustration over inconsistent collection schedules and unreliable service.In response to this situation, Mitsui Indonesia is addressing waste separation, collection, and environmental pollution as part of its broader mission to create a cleaner Indonesia and promote ESG (Environmental, Social, and Governance) initiatives.The project's name,&nbsp;“Marimari,” comes from Malay, meaning “Let’s do it!” The initiative was conceptualized by Aris Munandar from Mitsui Indonesia through&nbsp;<a href="https://www.mooncreativelab.com/learn">Moon’s ideation program</a>. He later advanced to Moon’s incubation program where the team began conducting research for business development.Born and raised in Indonesia, his vision is to “Make cleaner Indonesia a personal mission for everyone.” To bring this vision to life, he is collaborating with Moon to explore innovative waste management solutions.&nbsp;<h3>2.Why Field Research?</h3>At Moon, we prioritize defining problems and users to maximize the likelihood of product success. Clearly identifying "for whom" and "for what purpose" a product is being developed enables evidence-based decision-making and ensures services align with user needs.Marimari was no exception. Field research was conducted to gain an in-depth understanding of the problem, user, and stakeholders involved. The research had two primary objectives:<ol><li>Understanding Jakarta residents' waste-related behaviors, values, and pain points.</li><li>Understanding the waste collectors' business, processes, and challenges.</li></ol>The necessity of objective 1: Understanding different cultures Indonesia differs significantly from Japan in climate, society, economy, and religion, with over 80% of its population being Muslim. Conducting on-site research allowed the team to directly experience local customs and gain a deeper cultural understanding.The necessity of objective 2: Understanding an unfamiliar industry The waste management industry was largely unfamiliar to the team. Field research was crucial not only for understanding Indonesia’s broader waste challenges, but also for analyzing the structure, operations, and specific difficulties faced by individual waste collection businesses.&nbsp;<h3>3. Research Planning</h3>Once the research objectives were defined, we developed a research plan to determine how best to achieve them.1)&nbsp;Research Jakarta Residents' Waste-related Behavior<ul><li>Waste Stations in the City<ul><li>Investigate how waste is handled in residents' daily lives.</li></ul></li><li>Residential Home Visits<ul><li>Observe actual waste collection and sorting practices at home and conduct interviews with residents to understand their values and concerns.</li></ul></li><li>Resident-participatory Behavioral Experiment<ul><li>Identify the factors that hinder waste separation through observed actions rather than verbal responses.</li></ul></li></ul>(2) Industry Research on Waste Collectors<ul><li>Visits Waste Collection Sites and Landfills<ul><li>Observe the entire process from waste collection to recycling. Engage with business owners and on-site workers to gain insights into their challenges and perspectives.</li></ul></li></ul>Once the overall research plan was established, we detailed implementation procedures:<ol><li>Select target participants</li><li>Specify research methodology</li><li>Recruitment</li><li>Schedule coordination</li><li>Create discussion guides</li><li>Arrange recording equipment, consent forms, and other materials</li><li>Hire interpreters, if needed</li></ol>With preparations complete, the research moved into execution.&nbsp;<h3>4. Research Practices and Findings</h3>The following are key observations and insights from the two-week field survey.&nbsp;Waste Stations in the City<figure class="image image_resized" style="width:75%;"><img style="aspect-ratio:1500/1999;" src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/image4_93682afbf4.jpg" alt="image4.jpg" width="1500" height="1999"></figure>Upon arriving in Jakarta, we immediately noticed trash cans in shopping malls and office buildings designed for waste separation. However, as we observed users, many appeared confused about where to dispose of their trash.Was this due to unclear signage? Or were people simply unaccustomed to sorting? At this stage, the exact cause remained unclear, but we identified several potential factors:<ul><li>Residents are making an effort to dispose of trash correctly.</li><li>All trash bins are the same size and color, making distinctions difficult at a glance.</li><li>Illustrations indicating waste categories are attached to the bins but positioned too low to be visible when standing in front of them.</li></ul>While these challenges highlighted areas for improvement, a key finding was that residents showed a willingness to separate their waste correctly. This suggested that with better design and clearer guidance, waste separation could be more effectively implemented.The next step was to visit people living in Jakarta.<figure class="media"><oembed url="https://vimeo.com/1052171809?share=copy"></oembed></figure>Residential Home VisitsThe team visited condominiums and single-family homes to examine waste management systems and household conditions. This investigation revealed factors unique to Indonesia’s economic and climatic environment, including:<ul><li>The common employment of maids, even in middle-class households, plays a key role in waste disposal.</li><li>Concerns about winged ants and flies attracted to indoor waste.</li><li>The presence of stray cats that tear garbage bags when left outside.</li></ul>The research also uncovered the root causes of residents' distrust of waste collectors. Key issues included:<ul><li>Irregular and delayed collections leave residents uncertain about waste disposal schedules.</li><li>No uniforms make it difficult to recognize whether the person is a waste collector or a stranger.</li><li>Overflowing collection trucks result in scattered waste and environmental concerns.</li></ul>Additionally, residents expressed skepticism toward waste collectors because they were not required to separate waste. Many assumed that all collected waste was simply dumped in landfills, reinforcing negative perceptions.However, as the investigation progressed, the team discovered that some waste collectors were actively sorting waste by themselves. This finding highlighted that distrust stemmed not from actual practices but from longstanding operational transparency issues, fueling misconceptions about the industry.Based on these findings, the team proceeded with a behavioral experiment to assess residents' willingness and accuracy in waste sorting.&nbsp;Resident-participatory Behavioral Experiment: Exploring the potential of a sorting system<figure class="image image_resized" style="width:75%;"><img style="aspect-ratio:705/1000;" src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/image5_d591820e6a.jpg" alt="image5.jpg" width="705" height="1000"></figure>When asked, "Why don’t you sort your waste?" many residents responded, "We’re too spoiled!" However, it remained unclear whether this was due to a genuine lack of motivation or simply a lack of knowledge and proper infrastructure.To address these questions and determine whether sorting could be successful with the right system in place, the team conducted a behavioral experiment involving 230 households to measure both their willingness and accuracy in waste sorting.&nbsp;Experiment details<ol><li>Distribution of garbage bags Two types of garbage bags—one for food scraps and one for other waste—were distributed to each household.</li><li>Measurement of Garbage Bag Usage Two weeks after distribution, the collected garbage bags were counted based on color.</li><li>Assessment of Sorting Accuracy Feedback was gathered from waste collectors to evaluate the accuracy of waste separation and the overall participation rate.</li></ol>Results<ul><li>Participation rate: 54%</li><li>Accurate sorting rate: 84%</li></ul>Despite the simplicity of the experiment—merely distributing garbage bags—the findings revealed that residents were more willing to separate waste than expected. The results confirmed that proper waste sorting was entirely feasible, provided that an appropriate system was in place.<figure class="image"><img style="aspect-ratio:1526/646;" src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/2025_03_14_13_59_22_5d6589e671.png" alt="スクリーンショット 2025-03-14 13.59.22.png" width="1526" height="646"></figure>Furthermore, the steady increase in the participation rate throughout the two-week period highlighted the importance of providing clear information on waste separation and the need for continuous efforts to raise awareness.<figure class="media"><oembed url="https://vimeo.com/1052172769?share=copy"></oembed></figure>Visits Waste Collection Sites and Landfills: Confirmed the lack of awareness of recycling activitiesPreliminary surveys revealed that only 7.5% of waste collection businesses handle the entire process from collection to sorting and recycling. To gain deeper insights into their operations, the team conducted site visits to observe their actual working conditions.During the visit, the team observed a facility using recycling equipment to separate plastics into 14 different types and compress them into small, fine pellet-like solids. However, it became evident that these recycling efforts remain largely unknown to residents.The distinction between businesses engaged in recycling and those that simply dispose of waste in landfills is not widely recognized. As a result, the efforts of recycling businesses are not being effectively communicated to the public, limiting awareness and potential support for sustainable waste management practices.&nbsp;<hr>This summarizes the field research conducted for the Marimari project. Through this research, we gained an in-depth understanding of Indonesia’s waste collection industry, shaped by a unique cultural background.We hope that the full process introduced here—from defining research objectives and designing the method to execution and key discoveries—serves as a valuable reference.Stay tuned for the next chapter where we’ll discuss how research findings impact the decision-making process in new business creation.&nbsp;<img class="image_resized" style="aspect-ratio:1440/2160;width:25%;" src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/Moon_Creative_Lab_Yui_2_ab4b9bfe9c.jpg" alt="Moon Creative Lab_Yui_2.jpg" width="1440" height="2160">Yui Aiyama, Craft Lead

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<figure class="image"><img style="aspect-ratio:3024/4032;" src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/IMG_3695_1_427bf48618.jpeg" alt="IMG_3695 (1).jpeg" width="3024" height="4032"></figure>Moon Creative Lab recently presented to Stanford University’s&nbsp;<a href="https://www.stanfordfashionx.com/">FashionX</a> group, a student-led, pre-professional group focused on innovation in fashion design. The discussion dove into the intersection of sustainability and technology in fashion, with a spotlight on 3D printing. The fashion industry, long marred by significant material waste, sees much of its surplus end up in landfills, a problem ripe for innovation.Lovette Appleton, Sr. Product Developer at Moon Creative Lab,&nbsp;explored the pressing need for sustainable material alternatives in fashion, highlighting how this mission aligns with the United Nations’ Sustainable Development Goal (SDG) 12, which advocates for sustainable consumption and production patterns. The emphasis of the discussion was on how 3D printing could radically transform the future of fashion by disrupting traditional manufacturing and the fashion supply chain.&nbsp;<figure class="image"><img style="aspect-ratio:1600/1200;" src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/variloom_2_use_dac4ee2369.png" alt="variloom 2 use.png" width="1600" height="1200"></figure>Traditional fashion manufacturing often yields excessive material waste with designers forced to cut from bulk materials, leaving scraps and unused remnants. By contrast, 3D printing offers a precision-focused solution, enabling designers to build garments and accessories layer by layer, using only the materials required. Materials used in 3D printing allow for reusing and recycling, embedding sustainability not only into the reduction of waste during the production process but also into the end-of-life of the product as well.&nbsp;&nbsp;Moon Creative Lab’s sustainable 3D printed fashion venture,&nbsp;<a href="https://www.mooncreativelab.com/stories/variloom-wins-ispo-2024">Variloom</a>, is tackling this problem and transforming the fashion industry by inventing new 3D-printable materials that create soft wearable fabrics that are fully recyclable.&nbsp;<figure class="image"><img style="aspect-ratio:1201/1600;" src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/unnamed_463dc1eb0b.png" alt="unnamed.png" width="1201" height="1600"></figure>We were thrilled to engage with students, answering their questions on scalability, material innovation, and the design possibilities of 3D-printed fashion. The collaboration highlighted the shared vision between academia and industry to pioneer advancements in sustainable practices. Stanford's FashionX students – future leaders in design and innovation – bring fresh perspectives to solving complex challenges like waste reduction in fashion. These discussions open up exciting pathways to reimagine how fashion can evolve in a resource-conscious world, aligning with Moon Creative Lab's mission to drive purposeful innovation that contributes to a more sustainable planet.&nbsp;Learn more about Variloom at&nbsp;<a href="http://variloom.com">variloom.com</a>.

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In a world buzzing with discussions on sustainability, Tommy Sekiguchi stands out with his mission to transform Japan's coffee scene into a beacon of sustainability, challenging consumers to rethink their purchasing habits.Key Learnings:<ul><li>Starting With a Spark</li><li>Diving Deep With Learning Labs</li><li>Innovating Through the Think Coffee Experiment</li></ul><figure class="image"><img src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/image4_1d4862472d.jpg" alt="image4.jpg"><figcaption>Picture of Tommy graduating from Spark</figcaption></figure><h3>Starting With a Spark</h3>Leveraging his background of over 20 years in the Food &amp; Beverage industry, Tommy Sekiguchi embarked on his sustainable journey in Fall 2023 during Spark, Moon’s intensive educational program that guides entrepreneurs through the process of human-centered innovative business design. His current research at the Center for Global Commons (CGC) of the University of Tokyo fueled his quest to tackle the problem of Japanese consumers’ lack of motivation to buy sustainable food products. He thoroughly examined this issue and developed various solutions and an accompanying business model to see it through. His efforts culminated in a landing page that vividly presented his innovative approach to enhancing the customer experience and boosting interest in sustainable purchases, using coffee shops as a model case.<figure class="image"><img src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/image1_dba085542b.jpg" alt="image1.jpg"><figcaption>Picture of Tommy in the Learning Lab</figcaption></figure><h3>Diving Deep With Moon Learning Labs</h3>Post-Spark, Tommy delved into the consumer psyche with Moon’s Learning Labs, hands-on, interactive workshops dedicated to the generation and refinement of business, product, or service concepts. He crafted personas such as Sustainers, who are focused on environmental impact; Tasters, who are in pursuit of quality; Trenders, those that are driven by social trends; and Neighbors, the local community members around coffee shops. Using these personas, Tommy and his team, along with Moon Mates, dissected the current customer journey and brainstormed ways to run experiments with it, hoping to change the journey and highlight pathways for sustainable awareness and purchasing.<figure class="image"><img src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/image2_606f83d552.jpg" alt="image2.jpg"><figcaption>Moon’s People Transformation Team visiting think coffee Japan</figcaption></figure><figure class="image"><img src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/image3_1174952f1f.jpg" alt="image3.jpg"><figcaption>Picture of the experiment at think coffee Japan</figcaption></figure><h3>Innovating Through the “Think Coffee” Experiment</h3>Tommy selected "Think Coffee Japan" in Kanda, Tokyo as the initial site for his experiment. This location is a mere 5-minute walk from Mitsui &amp; Co.’s headquarters, his career stomping grounds. Based on his learnings from the Learning Lab, he and his team designed an engaging sustainable journey for customers, who were presented with two choices upon entering: embark on a sustainable path to learn about coffee and its sustainable practices, or proceed directly to the register.&nbsp;The sustainable path that Tommy implemented comprised four distinct steps:&nbsp;1. Feel: Customers were presented with visual stories of the farms on a large display, offering an immersive experience.2. Meet: This step provided a hands-on experience with the coffee beans, alongside digital displays showing detailed information about the farms and images of the farmers.3. Think: During this phase, customers received one of five sustainability-related messages, labeled as “Simple,” “Negative,” “Positive,” “Fun,” and “Quiz.” These messages aimed to engage customers in considering various sustainability challenges.4. Decide: Finally, participants took a survey and decided whether to make a donation or receive 100 yen as a reward for joining the experiment.&nbsp;During the experiment, held from March 8 to 20, Tommy collected 155 responses. Of these, 22 participants chose to receive 100 yen, while 133 opted to donate to farmers in Nicaragua, Colombia, and Ethiopia. He is currently analyzing this data to refine his future experiments and further develop his business model idea. This work is part of his research at the CGC and aims to explore how businesses can encourage more ethical consumption among consumers.Tommy's ongoing journey is more than an experiment; it's a movement towards embedding sustainability in Japanese food culture and beyond. His work underscores the power of thoughtful innovation in transforming everyday habits into impactful, sustainable actions - one sip at a time!<hr>If you’re interested in our educational Spark program or Learning Lab workshops for your or your organization, check out our&nbsp;<a href="https://www.mooncreativelab.com/">website</a> or reach us at&nbsp;<a href="mailto:hello@mooncreativelab.com">hello@mooncreativelab.com</a>.&nbsp;

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I must admit I’ve been guilty of it. I’ve bought the latest and trendiest clothes knowing full well its shelf life in my closet will last me one season – two max. And according to the <a href="https://www.prnewswire.com/news-releases/fast-fashion-global-market-report-2022-301531964.html#:~:text=The%20global%20fast%20fashion%20market%20is%20expected%20to%20grow%20from,(CAGR)%20of%208.8%25.">Fast Fashion Global Market</a> report, I’m not alone in my buying habits. The fast fashion industry is expected to grow from $91.23 billion in 2021 to $99.23 billion over the course of 2022. This trend in fast fashion, which is described as low-cost designs that are quickly transferred from the runway to stores, is only adding to a well-known sustainability problem in the fashion industry.&nbsp;<figure class="image"><img src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/Screen_Shot_2022_06_08_at_2_19_59_PM_36b19acbd7.jpg" alt="Screen+Shot+2022-06-08+at+2.19.59+PM.jpg"><figcaption>Photo by <a href="https://unsplash.com/@riolec?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText">Rio Lecatompessy</a> on <a href="https://unsplash.com/s/photos/fast-fashion?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText">Unsplash</a></figcaption></figure>The fashion industry is responsible for 10 percent of the global carbon emissions and is expected to rise by more than 60 percent by 2030 according to the <a href="https://unfccc.int/news/fashion-industry-un-pursue-climate-action-for-sustainable-development">UNFCCC</a>. And what about clothing that’s not purchased or is discarded? About <a href="https://remake.world/stories/news/are-our-clothes-doomed-for-the-landfill/">80% of donated or discarded textiles wind up in landfills</a> – that’s 92 million tons of clothing globally. These textiles can take up to <a href="https://medium.com/@lavsmohan/can-data-solve-the-environments-fashion-problem-781d9c19767d">200 years to decompose</a> – releasing dangerous methane gas into the atmosphere in its very slow death.&nbsp;<figure class="image"><img src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/Screen_Shot_2022_06_08_at_2_25_09_PM_2655f92c3a.jpg" alt="Screen+Shot+2022-06-08+at+2.25.09+PM.jpg"><figcaption>Photo by <a href="https://unsplash.com/@bakhrom_media?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText">Bakhrom Tursunov</a> on <a href="https://unsplash.com/s/photos/landfill?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText">Unsplash</a></figcaption></figure>But what if we can have fast fashion at our fingerprints and make it recyclable? &nbsp;<h3>The Best of Both Worlds: Quick and Sustainable Fashion with 3D Printing Technology</h3><a href="http://www.mooncreativelab.com/">Moon Creative Lab</a> is looking to revolutionize how fashion is created, consumed and recycled with innovations in 3D printed materials. This project, created in partnership with fashion designer <a href="https://www.instagram.com/danitpeleg3d/">Danit Peleg</a>, involves the research and development of wearable fabrics from recyclable plastic filaments. (More about Danit: In 2018, she was recognized as one of Europe’s Top Women in Tech by Forbes. In 2019, the BBC named her as one of the 100 most inspiring and influential women in the world.) Using 3D printing technology, this patent-pending material can be used to create fashion on demand that is both comfortable and environmentally friendly.&nbsp;<img class="image_resized" style="width:25%;" src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/Screen_Shot_2022_06_08_at_2_26_09_PM_10465d3fd3.jpg" alt="Screen+Shot+2022-06-08+at+2.26.09+PM.jpg"> <img class="image_resized" style="width:25%;" src="https://moon-website-prod-images.s3.us-west-1.amazonaws.com/Screen_Shot_2022_06_08_at_2_28_37_PM_6550016493.jpg" alt="Screen+Shot+2022-06-08+at+2.28.37+PM.jpg"> Instagram: @<a href="https://www.instagram.com/danitpeleg3d/">danitpeleg3d</a>Imagine 3D printing an outfit from a file on your computer in the comfort of your own home. If trends change, you can reuse the material from your old outfit to print another one! This is fast fashion that you can feel good about! &nbsp;Moon is working on a number of projects with major fashion brands to apply this new technology and patent-pending material in exciting new ways! Still lots to come from this developing space, but I am personally proud of the work the Moon team and Danit have done so far!We’ll be sure to share more on the progress of this project in the months to come!Mary Ann Gallo Chief Marketing Officer <a href="mailto:maryann@mooncreativelab.com">maryann@mooncreativelab.com</a>

Exploring the Reality of Jakarta's Waste Problem

Exploring Innovation: Stanford's FashionX Students Visit Moon for a Deep Dive Into Sustainable Fashion

Brewing Sustainability: Tommy Sekiguchi's Quest for Sustainable Coffee Consumption in Japan

Sustainable Fashion With 3D-Printing Technology

Join the Moon Community!

sustainability - Moon Stories Blog

Exploring the Reality of Jakarta's Waste Problem

Exploring Innovation: Stanford's FashionX Students Visit Moon for a Deep Dive Into Sustainable Fashion

Brewing Sustainability: Tommy Sekiguchi's Quest for Sustainable Coffee Consumption in Japan

Sustainable Fashion With 3D-Printing Technology

Join the Moon Community!